Victim Notification Clerk – Grant-Funded

City of Mesa
November 18, 2021
Job Type


Salary:  $35,862.25 - $51,771.20 Annually

Application Period:  11/19/2021 - 11/25/2021

Description/Duties  Benefits:

The City of Mesa is excited to offer a one-time payment of $2,000 for all full-time employees and $1,000 for part-time benefited and part-time non-benefited employees who are active City Employees on Friday, December 31, 2021.  To receive this one-time payment, new employees must have started their employment on or before December 31, 2021.  This payment does not apply to seasonal employees.  Join our team and start to work in time to receive this one-time payment as well!

There is currently one full-time, non-classified, non-merit system, at-will vacancy in the City Prosecutor's Office.  Funding for the non-classified position comes from grants which may be renewed annually (current grant funding is confirmed through 9/30/23).  This recruitment will also establish a Citywide list which may be used to fill future vacancies (classified and/or grant-funded) in the City Prosecutor's Office or the Police Department.  

A Victim Notification Clerk performs responsible work involving a variety of paraprofessional tasks in support of the Victim Services Unit within the Mesa Police Department or Victim Services Unit of the City Prosecutor’s Office.  Responsibilities include:  reviewing case file documents to determine who is a crime victim according to statute; identifying the victims’ relation to the charges and the defendant; entering data into a case management system to track victim contact and demographic information for statistical and programmatic grant reporting; providing statutorily mandated notifications both in writing and through extensive phone contact to crime victims which include:  victims’ rights as defined by Arizona law and how to invoke those rights; upcoming court dates and changes to victims’ case status; and defendants arrests and release from custody.  Additional duties include:  answering phones and answering victims’ rights related questions; providing judge/prosecutor with critical victim input regarding the release of a defendant from custody; reviewing case status; generating and editing appropriate written notification letters; processing incoming mail (includes scanning and updating the case management system); utilizing the internet, databases, and other resources available to research and identify and/or locate victims contact information; explaining the restitution process, criminal restitution eligible expenses, and obtaining required documentation and/or information related to restitution expenses; providing limited personal advocacy and assistance in obtaining protective orders; participating in community-wide victim assistance efforts; and connecting crime victims with a Victim Services Assistant, especially in high lethality cases as needed.  This class performs other related duties as required.

An employee of this class is distinguished from a Victim Services Assistant (Prosecutor’s Office Assignment) or a Victim Services Specialist (Mesa Police Department Assignment) by having a primary focus on meeting the required statutorily mandated notification responsibilities for each department.  Victim Services Assistants and Victim Services Specialists work more directly with the crime victim providing personal advocacy, crisis response, and community referral services.  Supervision and training are received from the Senior Victim Services Assistant or the Victim Services Administrator.  This class is FLSA nonexempt.

Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions. 

 Qualifications & Requirements:

Employee Values:  All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

Minimum Qualifications Required.  Graduation from high school or GED.  Considerable (3 – 5 years) experience performing office clerical/secretarial work OR any combination of training, education, and experience equivalent to graduation from an accredited college or university with an Associate’s Degree in a related field (Social Work, Criminal Justice, etc.) AND a minimum of one-year full-time work experience in counseling, social work, crisis intervention, criminal justice, or a related field involving public contact.

Special Requirements.  Must possess a valid Class D Arizona Driver’s License by hire date (by assignment).  For this position, an individual receiving a conditional offer of employment from the City of Mesa must pass a background investigation through the City of Mesa Police Department, the Arizona Department of Public Safety, and Federal Bureau of Investigation prior to commencing employment with the City of Mesa (City Prosecutor’s Office Assignment).  Because of the confidential, sensitive nature of information handled, successful completion of a background investigation and polygraph is required.  Candidates given a conditional job offer will be required to pass a psychological test battery and a drug screening (Police Department Assignment).

Substance Abuse Testing.  Due to the safety and/or security sensitive nature of the assignment, individuals in this classification assigned to the Police Department shall be subject to pre-employment or pre-placement alcohol, drug and/or controlled substance testing as outlined in City policy and procedures (Police Department Assignment).

Preferred/Desirable Qualifications.  Supplemental training in typing, computer software, word processing, data entry, office equipment, and office procedures is highly desirable.  Experience in a social services or criminal justice environment and/or working with victims of crime is preferred.

Link to Job  Description:

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