Lead Program Assistant

City of Hayward
February 11, 2019
Job Type


$5,108.13 - $6,207.07 Monthly
 Wednesday, February 20, 2019 5:00PM
The City of Hayward is excited to announce its recruitment to fill Lead Program Assistant vacancies. These positions will support the Youth and Family Services Bureau (YFSB) in the Police Department to strengthen and enhance services provided to Hayward families to keep youth positively engaged in the community and out of the juvenile justice system. The Lead Program Assistants will work with YSFB mental health counselors to provide case management, life skills training, restorative justice, gang prevention workshops, and other services.
The Lead Program Assistant is a Citywide classification; current vacancies exist in the Police Department however future citywide vacancies may be filled from this recruitment.
Under general supervision, coordinates education programs, performs community liaison functions, which may include providing direct service to community members, and coordinates public relations activities.
This is the lead level class of the Program Assistant series. This position is responsible for delivering various outcomes-based services and activities to the public in partnership with community organizations. This class is distinguished from the Program Assistant as incumbents in the latter are expected to perform lead supervisory duties and be responsible for program implementation activities which may include scheduling, making presentations to large audiences, executing/monitoring community partner contracts, and responding to complex requests and problems.
Essential Duties
Duties may include but are not limited to the following:
Under direction, develops and implements policies and procedures for implementing various, education, community and volunteer programs; works with supervisors to identify community needs and opportunities and design programs to fill those needs and achieve identified program outcomes.
Develops and implements programs in a variety of areas including program procedures, applicable laws and department policies, techniques for effectively working with the public, data collection and assessment tools, and the proper use of City and volunteer resources.
Produces and updates training manuals.
Under direction, represents the City's and/or assigned department's various programs to the public and news media through public service announcements, classes, workshops, events and presentations to local groups, schools and civic organizations and through personal contacts with community leaders.
Represents the assigned department at workshops, conferences and coordinates meetings and events.
Plans, assigns, and reviews the work of the assigned staff.
Minimum Qualifications
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Two (2) years of experience equivalent to the Library Program Assistant or two (2) years progressively responsible experience in case management, education/tutoring program coordination, customer service, project management or similar field.
Education: Equivalent to a Bachelor's Degree in Humanities, Social Sciences, Counseling, Education or a closely related field.
Licenses and Certificates: Possess and maintain a valid California Class C Driver's License.
Candidates must submit a completed City of Hayward job application which fully describe the nature of their professional experience and qualifications.  Applications submitted without all required materials will not be considered.
A complete job description and list of duties can be found at:
Job Announcement and application URL: 

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