Human Resources Technician

City of Hayward
January 11, 2019
Job Type


$5,205.20 - $6,324.93 Monthly
January 18, 2019 5:00 PM
The City of Hayward is excited to announce its recruitment for the position of Human Resources Technician. The Human Resources Technician performs a variety of technical, responsible, and confidential office support, administrative, and technical duties, including assisting in benefits administration, recruitment, testing, selection, and training of staff; provides a wide variety of technical office administrative and secretarial support to the department manager and related professional staff; interacts frequently with the public and provides information or directs questions and request to the appropriate staff and performs other related duties as assigned. The position requires discretion to work with confidential and sensitive issues on a regular basis.
Essential Duties
Duties may include but are not limited to the following:
Assists in the administration of employee benefits programs; explains employment benefits; coordinates insurance plan enrollment and assists with claims preparation; reconciles and validates monthly billings for insurance benefits administered through the City.
Conducts new employee orientations; explains employment benefits; enrolls new employees in insurance and retirement plans; prepares related documents.
Provides information and general assistance to City staff and the public regarding personnel policies, procedures, and processes; answers questions and provides information regarding hiring procedures, benefits, job descriptions, collective bargaining agreements, salary wages and steps, and related matters.
Reviews personnel change requests for payroll; processes benefit documents for terminated employees.
Maintains personnel records; processes and verifies employee status changes and transfers.
Oversees the administration of the automated applicant tracking system and is responsible for the internal processing and paper flow operations in support of recruitments, examinations and certification of eligible applicants, prepares forms, emails and letters and establishes procedures to improve internal office operations.
Minimum Qualifications
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Two years of increasingly responsible experience in Human Resources office support activities involving modern office practices, procedures and equipment. A bachelor's degree may be substituted for the required experience.
Education: Equivalent to an Associate of Arts degree in business administration, human resources management, office management, or a related field. Human Resources experience in addition to the required years may be substituted for the education requirement on a year for year basis.
Candidates must submit a completed City of Hayward job application, and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications. Applications submitted without all required materials will not be considered.
Written Examination - January 24, 2019
Oral Panel Interviews - Week of February 4, 2019
Please note; these future dates are tentative and subject to change at the City's discretion.
A complete job description and list of duties can be found at:
Job Announcement and application URL: 

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