Community Service Officer

City of Hayward
January 31, 2019
Job Type


 $5,191.33 - $6,220.93 Monthly
 Continuous; Open Until Filled
The City of Hayward is excited to announce its recruitment for the position of Community Service Officer. The position of Community Service Officer with the City of Hayward is primarily assigned as a Jailer. Under supervision from the Jail Supervisor, a Community Service Officer (CSO) works in the detention facility processing prisoners, searching, housing and providing care and control during their confinement at the police department. Other temporary assignments are for limited periods of time, but a Community Service Officer will always return to their primary assignment as a Jailer.
Community Service Officers may test for and obtain (on a temporary basis) a variety of special assignments. In those special assignments, Community Service Officers perform a variety of non-sworn police duties related to reporting, traffic, licensing and other miscellaneous administrative functions. Booking, searching, monitoring and transportation of prisoners is the primary assignment of a Community Service Officer at the Hayward Police Department and will continue to be primarily assigned to the Jail Facility.
This is a specialized non-sworn classification, performing a wide variety of technical support duties in the Police Department. Assignments are performed in support of various divisions and may be subject to rotation. It is distinguished from Police Officers who perform a variety of duties involving the protection of life and property and routinely respond to hazardous emergency calls.
Essential Duties
Duties may include but are not limited to the following:
Performs duties related to juvenile booking.
Processes prisoners through jail, including advising of procedures and telephone rights, searching prisoners for weapons, narcotics or other hazards and contraband, conducting property inventory, medical screening and prisoner classification.
Performs appropriate fingerprint procedure and transmits for confirmation of identification.
Conducts warrant checks, makes confirmation with appropriate agency and updates PIN and related systems through computer and teletype.
Collects information to complete Alameda County consolidated arrest reports.
Maintains jail security, observes prisoners in detention, and prepares documentation of behavior.
Performs prisoner exit processing, issues receipts for bail, completes computer processing and prepares appropriate documentation for release.
Minimum Qualifications
Any combination equivalent to experience and education that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience - Two years of experience involving high public contact, preferably in law enforcement.
Two years of college education, in a related field of law enforcement.
Education - Equivalent to the completion of the twelfth grade.
License – Possession and maintenance of a valid Class C California Driver's License.
Not less than 18 years of age at time of appointment (Section 6035, Penal Code).
Typing Certificate: A typing certificate with 25 net words per minute must accompany your application.
1. Certificates will be accepted from a public school, business school or temporary agency; certificates from Internet testing services and/or home computer CD testing will NOT be accepted.
2. Typing certificate (or signed statement on official letterhead from the testing agency) must be dated no earlier than six (6) months prior to the date of the application filing.
3. Typing certificate (or signed letter) must state all of the following information:
· Five (5)-minute timed typing test.
· Gross typing speed in words per minute.
· Gross number of errors.
· Net words per minute.
Candidates must submit a completed City of Hayward job application and typing certificate, which fully describe the nature of their professional experience and qualifications. Be sure to scan and attach a copy of your typing certificate to your on-line application; however certificates may also be emailed to, no later than the review date. Please be sure to indicate your first name and last name in the email and the position the typing certificate should be applied to.  Applications submitted without all required materials will not be considered.
Date Of Examinations:
Preliminary Background Questionnaire - TBD
Written Exam - TBD
Oral Interview - week of TBD
Please note; these future dates are tentative and subject to change at the City's discretion.
A complete job description and list of duties can be found at:
Job Announcement and application URL: 

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